FAQs
Frequently Asked Questions
What size should I order?
Our swimwear is designed to offer a flattering and comfortable fit. For more guidance, please refer to our Size Guide available on each product page.
What materials are used in Whiteline Label swimwear?
Our swimwear is crafted from premium recycled fabrics, designed to feel soft against the skin while providing durability and stretch. Our fabrics feature a flat matte finish and a super-soft, rich hand feel for elevated comfort.
How should I care for my swimwear?
To maintain the quality of your swimwear, we recommend:
• Rinse in cold water after swimming
• Hand wash with mild detergent
• Do not bleach or tumble dry
• Dry flat in the shade
Proper care will help preserve the shape, colour, and fabric quality.
Do you ship internationally?
Yes, Whiteline Label offers worldwide shipping. Shipping rates and delivery times are calculated at checkout depending on your location.
How long will my order take to ship?
Orders are typically processed within 1–3 business days. Once your order has been shipped, you will receive a tracking number via email.
Can I return or exchange my order?
Yes, we accept returns on full-priced items that are unworn, unwashed, and returned with tags and hygiene liners attached. Please refer to our Returns Policy for full details.
What if I receive a faulty item?
If you receive a faulty item, please contact our team within 24 hours of delivery at: contact@whitelinelabel.com.au
Include your order number and photos of the issue so we can resolve it as quickly as possible.
Do you restock sold out items?
Some styles may be restocked depending on demand. We recommend joining the waitlist on the product page to be notified if your size becomes available again.
Can I cancel or change my order?
If your order has not yet been shipped, we may be able to update or cancel it. Please contact us as soon as possible at: contact@whitelinelabel.com.au